FAQ-ing Fridays #3 - 5th May, 2017


(Chris Mullins) #1

Hey all,

Welcome to FAQ-ing Fridays number 3!

If you didn’t know, what we’re doing every Friday is combining all of the juicy dev replies we’ve done during the week into one central space so no-one will be out of the loop with anything we say. As always all feedback is welcome and if you can think of a way to improve this further let us know.

We also saw after last weeks FAQ-ing Friday that you guys posted a LOT of questions in the comments, so we’ll see what we can do to get back to you on those (and the new ones we expect on this post too).

So here we go:

Facebook

Himanshu - Will there be another event in DB soon?

There will be, but not just yet. When Dockyard comes out you’ll have a brand new map to play

Arch Angel - Add support for Pakistan please!

We have looked at releasing in other regions, but at this time we’re focusing on improving the game experience overall before expanding further.

Rico - When do maintenances end?

We don’t have any downtime in our maintenance’s anymore! So just log in and carry on doing your thing. If there’s an update to download, once you have it, you can start playing straight away.

Anulack - Kira’s laser still gets stuck on top of buildings

Sadly this issue hasn’t been fixed just yet. It is on our radr, but for now be careful with where you place it so that doesn’t happen.

Reddit

yard1e - Please fix the game breaking explosions.

This is something which pops up every now and then and is on our radar though. We know it’s frustrating when you throw a frag at someone and they don’t die due to a bit of odd collision or something. At the moment we don’t have any work planned for this due to Ranked Season 3, Casual Matchmaking and a number of other features being worked on. But this has been passed on and if there’s any updates I’ll let you know!

RobbeSch - Mission says 100.0% complete, but I haven’t recevied the reward

We fixed this issue in the main menu, but the drop-down managed to avoid it somehow. No word yet on when this will be fixed, but it has been bugged and is in our system.

doxjq - When is the burst rifles jamming bug going to be fixed?

It could be that you’re trying to fire too quickly and it’s making it feel like the gun is jamming. Could you record some footage and send it across to show this happening?

Vadervanhetjaar - I still can’t played this game. I use AVG and I have errors with shootergame win32 and Coherent

First of all, have you submitted a ticket to our support team on the website? They should be able to help you solve this. From looking at other comments though it seems that removing or at least temporarily disabling AVG could solve the problem.

rmit526 - Are Concussion Grenades effected by Explodydendron?

Yup! They are indeed.

IAmBastian - The game has been broke for me for a few months now. how can I fix it?

Have you tried reinstalling or verifying the integrity of your game files? Also, it would be worth dropping in a ticket to our support team via the website so they can help you further.

Fidalgo_Dalgo - Will there be seperate queues for 3 and 4 player parties?

As you may have seen, we announced in our latest dev video that we’re adding 3 and 4 person parties to Ranked for season 3.

For this to work, everyone will be in the same pool/queue. This is needed just because we don’t have enough players to split the player base that far.

The reason we feel that we can allow this though is that bigger Parties will have an artificial ‘skill boost’ added to them, which effectively means they’ll be matched and balanced at a higher rank than they are and when they win/lose this ‘skill boost’ will also be taken into account.

For example, on launch of Ranked Season 3 (while the matchmaker will try to match Parties of a similar size) it will be possible for a 5-player team of Silver Masters to match against a bunch of Solo Players. However, these 5 Solo Players will be around the Gold Agent/Gold Specialist Rank, so should be a good match for the 5-player pre-made team.

The bigger the size of the Party, the higher the ‘skill boost’. We’ll be keeping a very close eye on these values so being in a large Party doesn’t provide any real advantage/disadvantage. By that we mean we’ll be tweaking the ‘skill boost’ amount for all Party sizes so they average a 50/50 Win/Loss Ratio.

Dirty Bomb Forums

TheStrangerous - Could we have the option to show the default skin when using any Loadout?

We would like to see more customisation in future, but any details of what that could/would be are a long way off. Feel free to post any and all ideas though.

teflonlove - Could we have different minimum level requirements for different Mercs in Ranked?

Having different level requirements for different Mercs would be really confusing. Interesting how the meta would change though as you progressed through, but in the long run I think this is more trying to fix a symptom of a problem, rather than the problem itself.

El_padre_ - Is it possible to Recycle or Delete Special Edition Loadout Cards?

You cannot Recycle or Delete Special Edition Loadout Cards right now. We understand that getting duplicates can be frustrating though.

xSil3nt - Can you release tools so the community can build maps?

An SDK is a lot of work. We do have tools that we use to make the content, but we can’t just straight up release those for a number of reasons; Usability and security to name a couple. We would love to see community tools available, but at this point we’re focusing on building our own content streams first and I’m happy to say that these are coming on fantastically! Stay tuned! Lot’s of news to come.

Splash Damage Forums

Chronicler - What’s going on with XP in Ranked?

There’s a bug which has been messing around with XP in Ranked, but we have it planned to be fixed in the next update after Dockyard, which will also include the other Season 3 updates.

ParaPlays - When I try to stream DB OBS lags and the stream is too. How can I improve this?

Have a look online for tutorials on how to get the best when streaming. Unless you have a beast of a PC you may need to make some compromises such as capping framerates, reducing graphic quality and possibly using a lower resolution, but this is a universal issue when streaming games.

Sytry - Ranked is difficult to play as it’s unbalanced and the level requirement has been dropped to level 6

The minimum level for Ranked is still level 7. We’re making a selection of improvements to Ranked for Season 3 and we’ll be sharing those with you a little closer to the time which should help to improve things.

Ads913 - Could we fill the gaps in Ranked when a player leaves?

We intend to have back-filling in for Casual Matchmaking, but for Ranked we want to improve the experience overall and give adequate penalties to dis-insentivise players from leaving. That, along with a few more feature updates to Season 3 we’re hoping to see a lot less 4v5 situations.

Retrosaur - Can you confirm if the problem with Potent Packs is being worked on or doesn’t even exist?

Potent Packs is currently bugged on Aura, but is functional on all other Mercs. The fix priority on this bug has been increased, but we’re still a few months away from the work being done due to greater priorities.
Steam Forums

Discord

Jaqueta - What’s going on with South American servers

You’ll be happy to hear that we’re looking at improving the service for you. We’re going to be doing this for a trial period and we’ll be kicking it off within the next two months.

Enjoy!
shoe.