CRASH game freezes with a black screen


(Killgar) #1

Joined UK stopwatch 01 (around 6-6:30pm EST today), selected class (different one each time) and hit apply , moved around and switched guns for about 3 seconds then the screen goes black with looping audio. Had to kill the game in task manager, after that the launcher comes back up. First was The application exited abnormally with code (c0000005), second time was (1), third time was (cfffffff).

I have 2 DMP files but they are too large to attach.

DxDiag.zip (6.89 KB)Launch.zip (8.08 KB)

Edit - Just joined an empty server and ran around for about 3 mins no problem, joined a server with a few players and ran around fine in warmup for about a minute. About 10 seconds after the match started my gun and half the objects in view disapeared or were replaced by matte grey textures/polygons…reappeared then disappeared (in the span of about 2 seconds). Then the screen went black (thin green horizontal line flashed once in the center of the screen). error code (cfffffff) when the launcher came back.


(Toomic) #2

The game currently doesn’t fully support DX11 it’s at an experimental state, try running the game without using DX11 and let us know if the issue still occurs.

Thanks :slight_smile:


(Killgar) #3

That worked, thanks.